USA Privacy Policy

Pronto Taxi SMA. Our mission is to improve people's lives through the best transportation in the world, providing a platform that helps you get from point A to point B and enjoy the journey. To do this, we need to collect, use and share some of your personal information. This privacy policy is designed to help you understand what Pronto Taxi SMA is like. How to do it and how to exercise the choices and rights you have over your information.

 

Pronto Taxi SMA. The privacy site provides more information about our commitment to respect your personal information, including how you can access and delete that information.

 

Scope of this policy

This policy applies to all Pronto Taxi SMA. Users, including passengers and drivers (including drivers), and all of Pronto Taxi SMA. Platforms and Services, including our applications, websites, technologies, facilities, and other services (collectively, "Pronto Taxi SMA. Platform"). This policy applies only to personal information and not to aggregate information or information that does not identify you. Remember that you used Pronto Taxi SMA. The Platform is also subject to our Terms of Service. CERTAIN ITEMS OF Pronto Taxi SMA. The Platform may operate under separate or additional terms or practices that are different or in addition to those described in this Policy; in those cases, we will provide you with separate notices and information related to those sections. platform.

 

For users in California, Colorado, Connecticut, Utah and Virginia: Learn more about ProntoTaxi LLC. Privacy practices in accordance with country-specific privacy laws can be found here.

 

Information we collect

If you use Pronto Taxi SMA. On the Platform, we collect information that you provide, usage information, and information about your device. We also collect information about you from other sources, such as service providers and subscription programs you participate in, which we may combine with other information we have about you. Below are the types of information we collect about you.

 

A. Information you provide to us

Account registration. When you create an account with Pronto Taxi SMA., we collect the information you provide us, such as your name, email address, phone number, date of birth, profile picture, and payment information. You may choose to share other information about your passenger profile with us, such as stored addresses (such as your home or work address) and indicate other preferences (such as preferred pronouns). We may ask you to provide additional identity-related information for your account, such as identification- related documents (such as a driver's license), a profile photo, or a "selfie" photo. If you choose to participate in other Pronto Taxi SMA products. Platform (such as services provided to your vehicle or linked to other accounts (such as travel rewards)), you may provide us with other information related to those products.

 

Driver information. If you apply to become a driver, we collect the information you provide in your application, including your name, email address, phone number, date of birth, profile photo, physical address, public identification number (such as a social security number), Information from driver identification number certificates, vehicle information, and automobile insurance information. We collect the payment information you provide, including your bank routing number and tax information. Depending on where you will be driving, we may also require additional business license or permit information or other information to manage driving and scheduling for that location. At some point after you become a driver, we may ask you for additional information, including information to verify your identity (such as a "selfie" photo).

 

Ratings and reviews. When you rate Pronto Taxi SMA and provide feedback. platform (even about passengers or drivers), we collect all the information you provide in your feedback. notification. We collect any information you provide when you contact us or when we communicate with you, including when we conduct surveys or research projects, including information about the content of messages or attachments you send to us.

 

B. INFORMATION WE COLLECT WHEN YOU USE Pronto Taxi SMA. platform

Location information. Great tours start with an easy and precise pickup. Pronto Taxi SMA. Depending on your Pronto Taxi SMA, the way the Platforms collect location information, including GPS and WIFI data, IP address, and Bluetooth data, varies. Application settings and device permissions, and if you use the platform as a passenger or driver:

 

Passengers: When you turn on and use Pronto Taxi SMA, we collect the exact location of your device. Apps, including the time the app runs in the background from when you request a ride to when it ends.

Drivers: We collect the exact location of your device when you open and use the app, even when the app is running in the background. We also collect your precise location for a limited period of time after you exit driver mode to detect driving incidents and continue until the reported or detected incident is no longer valid. If you choose to install Pronto Taxi SMA. Platform equipment in or on your vehicle (such as Pronto Taxi SMA. Dashboard devices or tablets) that may collect precise location information when turned on.

Usage Information. We collect information about how you use Pronto Taxi SMA. Platform, including travel information such as date, time, destination, distance, route, payment, and whether you have used a promotional code or referral code.We also collect information about your interactions with Pronto Taxi SMA. Platforms similar to our apps and websites, including the pages and content you view and the dates and times you use them. We may also obtain information based on the information you use in your interactions with Pronto Taxi SMA or that you provide to us. platform.

Device Information. We collect information about the device you use to access ProntoTaxi LLC. Platform, including device model, IP address, browser type, operating system version, carrier and manufacturer identity, radio type (such as 4G), preferences and settings (such as preferred language), app installs, device identifiers, advertising identifiers, and push. notification tab. If you are a driver, we also collect motion sensor data (such as speed, direction, height, acceleration, deceleration, and other technical data) from your device. If you have installed Pronto Taxi SMA. Platform equipment in your vehicle (such as Pronto Taxi SMA. dashboard or tablet) that may similarly collect sensor data and other information (such as location) as described in the selection and configuration of such device.

Communication between passengers and drivers. We work with third parties to facilitate phone calls and text messages between passengers and drivers without sharing either party's actual phone number with the other. However, if we use third parties to provide communications services, we collect information about those communications and ProntoTaxi LLC. Chat communications from the Platform, including the phone numbers, dates and times of the participants, and the content of the text and chat messages. For security reasons, we may also monitor or record the content of telephone calls made through Pronto Taxi SMA. platform, but we always tell you that we will do it before the call starts.

Address Book Contacts. You can set device permissions to grant Pronto Taxi SMA. Access your contact list and go directly to Pronto Taxi SMA. To access your contact list, for example, to help you refer friends to Pronto Taxi SMA. If you choose to do so, we may access the names and contact information of people in your address book.

CalendarInformation. You may set permissions on your device or otherwise grant to ProntoTaxi LLC. Access the calendar of your choice and direct access to Pronto Taxi SMA. Access calendar information such as reminders to help you book rides for upcoming trips. If you choose to do so, we will access the available information and store it in your calendar to provide these optional features.

Cookies, Analytics and Third-Party Technologies. We collect information about how you navigate Pronto Taxi SMA using "cookies", tracking pixels, data analysis tools such as Google Analytics, SDKs and other third-party technologies. Create a platform and interact with Pronto Taxi SMA. Advertise your Pronto Taxi SMA. Enjoy a safer experience, see what content is popular, improve your site experience, show better ads on other sites, and save your preferences. Cookies are small text files that are placed on your device by a web server; They are designed to store basic information and help websites and apps recognize your browser. We may use session cookies and persistent cookies. Session cookies disappear when you close your browser. Persistent cookies remain after you close your browser and can be accessed each time you use Pronto Taxi SMA. platform.

C. Information We Collect from Other Sources

Service Providers and Other Parties. Service providers and others provide us with the information we need about key aspects of Pronto Taxi SMA. platform, as well as additional services, programs, loyalty benefits and promotions that can enhance your Pronto Taxi SMA. experience. These service providers and other parties include background check providers, insurance partners, financial service providers, marketing providers, and other companies. We collect the following information about you from the following parties:

 

Information on the formation of Pronto Taxi SMA. The platform is more secure, such as background check information or identity verification information;

information about your participation in third-party programs that provide, among other things, insurance coverage and financial instruments, such as insurance, payment, transaction, and fraud detection information;

Information used to implement loyalty and advertising/marketing programs or applications, services or features that you choose to connect or link to Pronto Taxi SMA. accounts, such as information about your use of such programs, applications, services or features; and

Information about you provided by certain services, such as vehicle information, demographic information, and market segments.

Company and delivery plan. If you use Pronto Taxi SMA. Through an employer or other organizations involved in any of our Pronto Taxi SMA. In commercial business plans, we will collect information about you from these parties, such as your name and contact details. If an organization uses Pronto Taxi SMA. In order to deliver the products to you, we may receive information from the organization, such as your name and delivery address, to complete the delivery.

 

Concierge Service. From time to time, other companies or entities may apply to you for Pronto Taxi SMA. drive. If an organization uses our concierge services to book a ride for you, they will provide us with their contact information and where your ride will be picked up and dropped off.

 

Referral Program. Friends helping friends with Pronto Taxi SMA. platform. If you are directed to Pronto Taxi SMA., we will collect information about you, including your name and contact information.

 

Other Users and Sources. Other users or public or third-party sources (such as law enforcement, insurance companies, the media, or pedestrians) may provide us with information about you, for example, as part of an incident investigation or to provide you with support.

 

How we use your information

We use your personal information to:

 

Provided by Pronto Taxi SMA. platform;

Maintain the security of Pronto Taxi SMA. The Platform and its users;

Establishment and maintenance of Pronto Taxi SMA. Community;

provide customer support;

Improvements by Pronto Taxi SMA. platform; and 

Response to legal actions and responsibilities.

Presented by Pronto Taxi SMA. platform. We use your personal information to provide an intuitive, useful, efficient and valuable experience on our platform. To do this, we use your personal information to:

 

verify your identity and maintain your account, settings and preferences;

connect to your trips and track your progress;

Offers a variety of Pronto Taxi SMA. Platform products provided to you, such as vehicle services and promotional advertisements from third parties, which may be tailored to you;

Calculate prices and process payments;

Allow passengers and drivers to communicate about their trips and choose to share their location with others;

Communicate with you about your use of Pronto Taxi SMA. platform and experience;

collect feedback about your experience;

Promote additional services and programs with third parties, and

Carry out contests, lotteries and other promotions.

Maintain the security of Pronto Taxi SMA. platform and its users. Providing you with a secure experience, our platform works whether you're on the go or in our app. To do this, we use your personal information to:

 

authenticate and authorize users;

Check whether drivers and their vehicles meet safety requirements;

Investigate and resolve incidents, accidents and insurance claims;

Promote safe driving behavior and avoid unsafe actions;

detect and prevent fraud and

Block and remove unsafe or fraudulent users of Pronto Taxi SMA. platform.

Establish And Maintain Pronto Taxi SMA. Community. Pronto Taxi SMA. Try to be an active part of the community. We use your personal information to:

 

Contact you about events, promotions, elections and events;

 Personalize and deliver targeted content, experiences, communications and advertising to promote and grow Pronto Taxi SMA. platform; and

Help make the donation you chose to make through Pronto Taxi SMA. platform.

Provide Customer Support. We strive to provide the best experience possible, including providing support when you need it. To do this, we use your personal information to:

 

Investigate and assist you with questions or problems related to Pronto Taxi SMA. platform; and

Provide support or communicate with you.

Improved By Pronto Taxi SMA. Platform. We are always working to improve your experience and bring you new and useful features. To do this, we use your personal information to:

 

Conduct research, testing and analysis;

develop new products, features, partnerships and services;

Troubleshoot, find, and resolve software or hardware errors and problems, and

Monitor and improve our operations and processes, including security practices, algorithms and other models.

Respond To Legal Actions and Requests. From time to time, laws, government authorities or other regulatory bodies impose requirements and obligations on the services we wish to provide. In such cases, we may use your personal information to respond to such requests or obligations.

 

How we share your information

We do not sell your personal data to third parties for money: No one can buy the personal data we collect about you from you and we do not act as a data broker. However, for ProntoTaxi LLC, we may need to share your personal information with other users, third parties, and service providers. A platform to work with and deliver relevant and personalized advertising both inside and outside of Pronto Taxi SMA. platform. Some of these disclosures may constitute the "sharing" or "sale" of personal information under the privacy laws of certain US states, which we describe in more detail here. This section also explains when and why we share your information.

 

A. Shared Between Pronto Taxi SMA. The User

Rider And Driver :

 

Rider Information Shared with Drivers: As part of submitting a ride request and qualifying a ride, we share information about the rider's pickup and destination, location, name, profile photo, ratings, rider demographics (such as estimated driving time and years as a driver), passenger), information contained in the passenger's profile (such as preferred pronouns), and any other stops at which the passenger enters Pronto Taxi SMA. Application. Even after the ride, we gradually share rider ratings and reviews. (We remove passenger identities associated with ratings and reviews when we share them with drivers, but drivers can identify passengers who provided ratings or reviews.)

 

Driver Information Shared with Riders: When a driver accepts a ride request, we share with the driver the driver's name, profile photo, preferred pronoun, rating, real-time location, and make, model, the color and license plate of the vehicle, and the manner of driving. information to members of Pronto Taxi SMA. Personal data, such as information the driver chooses to add (such as the national flag and why he drives) and driver demographics (such as estimated number of trips and years as a driver).

 

While we help riders and drivers connect with each other to arrange pickups, we do not share your real phone number or other contact information with other users when this feature is enabled. If you report a lost or found item to us, we will attempt to contact you with that passenger or driver, which may include sharing physical contact information with their consent.

 

Share The Ride. When riders use Pronto Taxi SMA. When sharing, we share the name and profile photo of each passenger for security reasons. Riders can also view each other's boarding and landing locations as part of getting directions while carpooling.

 

Driving Services Requested or Paid for By Others. Some of your trips may have been requested or paid for by others. If you ride any of the rides with Pronto Taxi SMA. business profile account; cards, codes or coupons; grant program (such as transportation or government agencies); a business credit card linked to another account; or another user or entity that otherwise requests or pays for a trip (or part of a trip) on your behalf, we may share some or all of your trip information with the other party, including your identity (such as name, phone number), date., time, price, rate, travel zone and places of collection and delivery.

 

Link Accounts and Share Them as Per Your Requirements. If you use Pronto Taxi SMA. The platform is part of Pronto Taxi SMA. Family accounts that are linked to others, or if you instruct us to share your information with trusted contacts, we will share information about your use of Pronto Taxi SMA with those parties. Platforms such as the real-time location of your trip.

 

Referral Program. If you refer someone to Pronto Taxi SMA. platform, we'll tell them that you've generated a referral. If recommended by other users, we may share information about your use of Pronto Taxi SMA. with the user platform. For example, referral sources may receive bonuses when you sign up with Pronto Taxi SMA. Said information is received on the platform or after making a certain number of trips.

 

B. Shared with Service Providers to Provide Pronto Taxi SMA. Platform And Others Pronto Taxi SMA depends on whether you are a passenger or a driver. Pronto Taxi SMA may share the following categories of your personal information to provide you with various services. Platform features and services:

 

Personal identifiers such as your name, address, email address, telephone number, date of birth, public identification number (such as social security number), driver's license information, vehicle information, and driver's insurance information; car;

Financial information, such as bank routing numbers, tax information, and any other payment information you provide to us;

Business information, such as driving information, driver/driver statistics and reviews, and driver/driver transaction history;

information about the operation of the Internet or other electronic networks, such as your IP address, browser type, operating system version, operator and/or manufacturer, device identifiers, and mobile advertising identifiers;

location data and

You can direct us to share this and other information with other parties, such as when you choose to link your Pronto Taxi SMA. account through a separate travel rewards program or by choosing to participate in another company's offer through Pronto Taxi SMA. Platforms as vehicle services.

We disclose these categories of personal information to these other parties and service providers for the following purposes:

 

Maintain and repair your Pronto Taxi SMA. account; 

processing or fulfillment of travel or other Pronto Taxi SMA products. platform; 

To provide you with customer service; 

processing of transactions and payments; 

Process controller applications; 

authenticate users; • detect and prevent fraudulent and insecure activities; 

examination of insurance claims; • Offer driver promotion and loyalty programs; 

provide marketing and advertising services to Pronto Taxi SMA., including personalized, targeted and behavioral advertising in all contexts; 

provision of financing; 

Provide emergency services upon request; 

Analytical services for Pronto Taxi SMA. and 

Conduct research to develop and improve Pronto Taxi SMA. platform.

C. LEGAL REASONS BY AND FOR THE PROTECTION OF Pronto Taxi SMA. platform

 

We may share your personal information to comply with a legal obligation or if we determine that sharing your personal information is reasonably necessary or appropriate to:

 

To comply with any applicable federal, state or local law or regulation, civil, criminal or regulatory inquiry, investigation or judicial proceeding, coercive government request or demand as a condition of operation (such as a license, permit or contract to operate); 

Respond to legal process (such as a search warrant, subpoena, subpoena, or court order); • Enforce our terms of service; 

Cooperate with law enforcement authorities regarding conduct or activities that we reasonably believe in good faith may violate federal, state, or local laws; either 

To enforce or defend against legal claims, to protect against harm to our rights, property, interests or safety or to you, others or the public, as required or permitted by law.

D. In Connection with A Sale or Merger

 

We may share your personal information during negotiations or in connection with a change of control of the company, such as a reorganization, merger or sale of our assets.

 

E. In Accordance with Your Further Instructions

 

With your permission or instructions, we may disclose your personal information to work with third parties or for other purposes.

 

How we store and protect your information

 

We retain your information for as long as it is necessary to provide Pronto Taxi SMA services to you and our other users. platform. This means that we keep your profile information for as long as you maintain your account. We retain information about transactions, such as travel and payments, for at least seven years to ensure that we can perform legitimate business functions, such as accounting for tax liabilities. We also retain your information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our terms and policies. If you request to delete your account, we will delete your information as described in the "Deleting Your Account" section below.

 

We take reasonable and appropriate steps to protect your personal information. However, no security measures are 100% effective and we cannot guarantee the security of your information, including protection against unauthorized access or activity by third parties.

 

Your Rights and Choices Regarding Your Data

 

As explained below and on our Pronto Taxi SMA privacy website. Provide you with methods to access and delete your personal information and exercise applicable data rights so that you can control your personal information.

 

A. All Users

 

Email Subscription. You can unsubscribe from our commercial or promotional emails at any time by clicking unsubscribe on that communication. We will still send you transactional and relationship emails about your use of Pronto Taxi SMA. Platform.

 

Text messages.

 

By creating an account, you agree that the Service may send you text messages (SMS) as a normal part of the Service's business. You can opt out of receiving text messages (SMS) with information from Pronto Taxi SMA. You may send an email to info@ProntoTaxi.com at any time indicating that you no longer wish to receive such communications, including the phone number of the mobile device from which the communications will be sent. Information. You acknowledge that opting out of receiving text messages (SMS) may affect your use of the Services.

 

Push Notifications. You can opt out of receiving push notifications in your device settings. Please note that opting out of push notifications may affect your use of Pronto Taxi SMA. Platform (for example, receiving a notification that your trip has arrived).

 

Profile Information. You can view and edit certain account information that you choose to add to your profile by logging into your account and profile settings.

 

Location Information. You can prevent your device from sharing location information through your device's system settings. However, it may affect Pronto Taxi SMA. the ability to provide you with a full range of features and services. You can also control some elements of sharing your location with Pronto Taxi SMA. Your Pronto Taxi SMA. User settings.

 

Tracking Cookies. Cookies are small text files that websites, apps, online media, and advertisements store on your browser or device. Pronto Taxi SMA. uses cookies and similar technologies for the following purposes:

 

User authentication 

Remember user preferences and settings 

Determine the popularity of the content 

Develop advertising campaigns and evaluate their effectiveness. 

Analyze site traffic and trends to understand the online behavior and interests of people who interact with our services.

We may also allow third parties to provide us with audience measurement and analytics services, place Internet advertisements on our behalf, and track and report on the effectiveness of those advertisements. These devices may use cookies, web beacons, SDKs and other technologies to recognize the devices people use when they visit our website and other websites and online services.

 

Access Your Information. If you wish to access your personal information, please visit our privacy page. You can also review what we know about you by logging into your account and reviewing things like your profile, settings and preferences (such as preferred pronouns and address shortcuts like home and work), driving history, or payment information. In addition, the information we send you may include information such as driving receipts.

 

Delete Your Account. If you want to delete your Pronto Taxi SMA. account, visit our privacy page. In some cases, we will not be able to delete your account, e.g., if your account has reliability, security or fraud issues. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may retain your information to resolve a pending insurance claim, or we may need to retain your information as part of a pending legal claim. When we store such data, we do so in such a way as to prevent its use for other purposes.

 

B. Country-Specific Rights

 

Some states, such as California, Colorado, Connecticut, Utah, and Virginia, give residents of that state specific rights with respect to personal information. For more information on these rights and how to exercise them, see here.

 

Child's Data

 

Pronto Taxi SMA. Not intended for children We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has provided us with personal information, please contact us through our Help Center.

 

Links To Third-Party Websites

 

Pronto Taxi SMA. The Platform may contain links or references to third party websites, products or services. The privacy policies of these third parties may differ from ours. We are not responsible for these third parties, their websites, products or services, and we encourage you to review their policies. If you have any questions about their privacy policies, please contact those parties directly.

 

Changes To This Privacy Policy

 

As Pronto Taxi SMA, we may update this policy from time to time. Changes in platforms and evolution of privacy laws. If we update, we will do so online, and if we make a material change, we will notify you through Pronto Taxi SMA. platform or through other means of communication such as email. By using Pronto Taxi SMA., you agree to the most recent terms of this policy.

 

Contact Us

 

We encourage you to contact us if you have any questions or concerns about your privacy or the content of this policy, including your need to access this policy in a different format.